Privacy Policy

Last updated: May 2026

1. Who we are

This Privacy Policy describes how Fresh Solutions Network LLC ("we", "our", "us") collects and processes personal information through the website at sholp.app ("the Site"). Our registered address is 303 Ruby Avenue, Newport Beach, CA 92662, United States. For privacy questions, contact [email protected].

2. Information we collect

• Information you provide directly — for example, your email address and message content when you contact us.
• Automatic technical data — IP address, browser type, operating system, referring URL, page views, and approximate location, collected through standard server logs.
• Cookies and similar technologies — first-party cookies for session continuity and basic analytics; optional third-party cookies for advertising, only with your consent where required.

We do not knowingly collect personal information from children under the age of 13.

3. How we use your information

We use the information we collect to:

• Operate, maintain, and improve the Site.
• Respond to your inquiries and provide customer support.
• Measure aggregate Site traffic and content performance.
• Detect, prevent, and address fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our Terms of Use.

4. Legal bases (GDPR)

If you are in the European Economic Area or the United Kingdom, we process your personal data on one or more of the following legal bases: your consent (e.g., for non-essential cookies), the performance of a contract (e.g., responding to your message), our legitimate interests (e.g., security, basic analytics), and our legal obligations.

5. Sharing of information

We do not sell your personal information. We share data only with the following categories of recipients:

• Service providers who host, secure, and analyze the Site under written confidentiality obligations.
• Legal authorities when required by law, court order, or to protect rights, safety, or property.
• Successors in the context of a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

6. International transfers

The Site is hosted in the United States. If you access the Site from outside the U.S., your data will be transferred to and processed in the U.S. We rely on standard contractual clauses or other lawful mechanisms when transferring personal data of EEA or UK residents.

7. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Receive a portable copy of your data.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email [email protected]. We respond within 30 days.

8. California residents (CCPA / CPRA)

California residents have the right to know what personal information we collect, request deletion, request correction, and opt out of "sale" or "sharing" of personal information as defined under the CCPA/CPRA. We do not sell personal information for monetary consideration. Submit requests to [email protected].

9. Data retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry emails are typically retained for 24 months and then deleted.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.

11. Third-party links

The Site contains links to third-party websites — including Shopify, Shop.app's help center, and other publishers. This Policy does not apply to those sites. We encourage you to review their privacy policies before sharing any personal data.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected in the "Last updated" date and, where required, communicated via a Site banner. Continued use of the Site after a change constitutes acceptance of the updated Policy.

13. Contact

For any questions or requests related to this Privacy Policy, please contact us at [email protected] or by mail at: